Inbound marketing careers

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Work at Spitfire Inbound

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What makes us unique?

Our culture! Spitfire Inbound is a company that works hard and plays just as hard. We're a fun bunch of misfits who have a passion for data, our clients, teamwork, learning, food, coffee (and tea), and champagne! As one of the first HubSpot certified partners in SA, we've have the opportunity to be pioneers in the industry. We've helped our clients grow over the years and have recently expanded by opening an office in the UK.

We're always looking for talented people to join our team. If you think you're right for Spitfire view our available positions below.

 

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"There is nothing we love more than a happy customer, and as Spitfire Inbound’s strategic director this is my number one goal with every client we partner with."

Alison Leishman, Strategic Director

 

Our Values

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Trust

Trust forms the core of what we do and how we do it here at Spitfire Inbound. At its core, trust is about visibility.

Trusting Yourself.

Trusting Your Team.

Trusting the process.

Gaining the trust of our clients through visibility.

 

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Authenticity

For us, authenticity has two faces:

Authenticity of Self: Be your true self. We want you to be the real you.

Authenticity to the client: Always be authentic when engaging with the client.

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Willingness

This is the trait that all Spitfarians share!

We’re always willing to help, willing to learn, willing to order food for each other, and definitely willing to drink coffee (and tea for those weird ones).

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Confidence

Confidence is a by product of our combined values - you can’t be confident in yourself or your ability to execute work if you aren't in an environment of trust where you're encouraged to be your authentic self, and valued and backed up by a team who are willing to help you grow.

Available Positions

 

As a HubSpot Onboarding Specialist, you will be client-facing and will work closely with the Strategic Inbound Advisor and our inbound implementors to successfully onboard clients onto HubSpot Marketing Pro​. 

Your five key areas of accountability will be to:

  1. Be the primary point of contact for a portfolio of clients, and have a positive relationship with your clients and your team.
  2. Assist clients with adopting HubSpot through a number of formats based on their need and the type of onboarding. (training in the methodologies will be provided).
  3. Maintain a minimum of the HubSpot certifications required: Marketing Software and Sales Software certifications as well as any other certifications that are required by your job. 
  4. Maintain a CSAT score of 9 or 10 on your onboarding clients
  5. Maintain key performance indicators within the onboarding programmes.

A passion for analytics, strong attention to detail, ability to work to deadlines, excellent written and spoken communication skills, project management skills, knowledge of proper spelling and grammar and a problem-solving attitude are essential to succeed in this position. An interest in inbound and experience in digital marketing is non-negotiable.

You are expected to be flexible, resourceful and confident enough to handle the different kinds of training and tasks required from you as a HubSpot Onboarding Specialist

Our goal is for you to learn and advance within the company.

Requirements:

HubSpot certified with at least 1 year of experience using the Marketing hub.

  • 2-4 years of experience in digital strategy and marketing.
  • Strong project management skills and the ability to work at a fast pace under tight deadlines​.
  • Previous ​experience in successfully growing relationships and creating customer success.
  • Exemplary ability to present and explain technical concepts to non-technical people.
  • Work well independently.
  • Great listening, communication and time management skills.
  • Love to hustle and work in a fast-paced environment.
  • Self-taught learner willing to read and keep up-to-date on technological changes and HubSpot updates.
  • The ability to be self-directed while still enjoying collaboration and keeping clear channels of communication open with teammates.
  • Proficient in Google Suite.

Bonus Points

HubSpot partner certifications
Google Analytics certified

Perks:

  • Competitive salary
  • In-house mentoring program
  • Remote working policy
  • Responsibility and autonomy
  • Be an important part of a growing team at a tiered HubSpot partner agency

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Show us your creativity!

Don't see a the right position for you? Don't worry, we're always looking for talented, fun, data-driven people. If you want to be a part of the Spitfire Inbound team get creative and show us how much you want to work with us. Something might open up soon and you'll already be ahead of the game.    

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16 Louis Rd, Orchards, Johannesburg, South Africa

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